Privacy Policy

Last updated on 24/07/2023

Here at Luxe England, we respect the privacy of our consumers. Furthermore, we consider that simply complying with the EU General Data Protection Act (GDPR) and California Consumer Proivacy Act (CCPA) is not enough, as we want our website users to understand exactly what data is processed, how and why. Thus, we’re trying to keep things short and simple. We hope this 5 minute read can answer any questions you may have.

1.1 Personal Data is generated every time you interact with our website.

1.2 We do not proactively generate or store any personal data without  your consent.

1.3 We consider that consent is granted when you insert and submit personal data within the website as part of your browsing process.

Personal data can be:

a) First name, last name, email address or date of birth which can be generated as part of the newsletter subscription process, giveaways or competitions.

b) Social media contact or personal details generated as part of registering in a competition or giveaway.

2.1 Your First name, last name, email address or date of birth can be used for sending promotional materials and company news.

2.2 Your social media contact can be used to contact you when there is an issue with the email address you registered with us. For example, if you entered a competition or joined our email list for a discount code, and your email address does not work, we may attempt to reach you through a tag, direct message, or promotional post on social media. Personal details that you may have entered as part of the competition can be used to personalise the content of the emails we send you.

3.1 We will not pass your personal data to any third party without asking for your permission.

3.2 We will never sell your personal data to any third party.

3.3 Any related services and offerings linked to Luxe England will have their own privacy statements. Since we do not have control over the policies or practices of any third parties we may work with, we are not responsible for respective privacy practices. We recommend you review all policies before you provide any personal information.

4.1 Data Processors work together with us in order to fulfil a service requested by the user.

4.2 Luxe England’s partners (data processors) have worked proactively to comply with the GDPR and CCPA. However, they do have their own privacy statements and policies which we recommend checking on their websites.

4.3 Our newsletter services are provided through MailChimp, which has been granted access to first name, last name and email address of our customers. 

4.4 Our store is hosted on GoDaddy. Your data is stored through GoDaddy’s storage, databases and the general GoDaddy application. They store your data on a secure server behind a firewall. 

5.1 Cookies are small text files created by our website to ‘maintain the state’ of your session.

5.2 Cookies are stored on the user’s hard drives and they can either be temporary or permanent.

5.3 Any user can manually delete their stored cookies by using the ‘clear cookies’ function on one’s browser.

5.4 The user can choose not to store cookies, but this may affect the browsing experience on our website.

6.1 Any user has the right to request a copy of their personal information and to opt out or ask for any amendments to this information. Please send your enquiries to admin@luxeengland.com.

6.2 We will make all acceptable efforts to provide, correct or delete personal information about any customer that is on our records.

Luxe England values your privacy and the security of your data. We are committed to protecting our customers’ privacy and will always process your personal information in accordance with relevant legislation.